Counter Sales Representative

$38,480 - $41,600/Yr

Musselman Lumber - New Holland, PA

Full-time

New Holland, PA

Building Material and Garden Equipment and Supplies Dealers

About the position

The Counter Sales Representative at Musselman Lumber is responsible for assisting customers and contractors in the sales process, which includes taking orders, answering inquiries, and processing payments. This role is primarily situated in a retail environment, focusing on providing excellent customer service and maintaining the showroom's appearance.

Responsibilities

• Greet and interact positively with customers.
• Assist customers with questions regarding merchandise, pricing, and promotions.
• Process customer sales using a cash register.
• Receive payments by various methods and process according to company standards.
• Provide initial responses to customer inquiries about product selection and pricing.
• Facilitate product selection for showroom customers and maintain accurate records.
• Purchase special products and obtain pricing and availability information.
• Attend training and meetings to enhance product knowledge.
• Create accurate invoices, work orders, and sales tickets.
• Input customer orders and pricing information into the computer system.
• Issue refunds or credits with manager approval when necessary.
• Prepare merchandise for customers by bagging, boxing, or wrapping.
• Maintain cash levels at registers and compute transaction totals.
• Ensure the showroom's appearance and cleanliness.
• Maintain stock levels on the sales floor and assist with physical inventory.

Requirements

• High School Diploma or GED equivalent.
• Building material knowledge and sales experience preferred.
• Commitment to providing excellent customer service.
• Strong oral and written communication skills.
• Detail-oriented and highly observant.
• Ability to multi-task and possess good mathematical skills.
• Familiarity with computers and Microsoft Office products.
• Ability to read and understand blueprints.

Nice-to-haves

• Experience in the construction industry.
• Knowledge of related equipment and inventory control.