Counter Sales/Warehouse Associate

Sonepar USA - Athens, PA

Full-time - Entry Level

Athens, PA

Merchant Wholesalers, Durable Goods

About the position

The Sales Associate position at Cooper Electric involves engaging with customers, assisting with product selection, and managing sales orders in a retail and warehouse environment. The role emphasizes customer service, effective communication, and the use of digital tools to enhance customer interactions. Associates are expected to thrive in a fast-paced setting while contributing to the company's commitment to innovation and personal growth.

Responsibilities

• Greet walk-in customers and assist with order and product selection.
• Enter sales orders and pick items from warehouse inventory.
• Prepare customer sales tickets and collect customer payments.
• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize customer tickets to pull orders accurately and timely.
• Accurately check and receive inbound products and confirm shipments are consistent with purchase orders.
• Encourage the use of digital tools across the customer base.
• Perform cycle counts as necessary to ensure inventory accuracy.
• Multi-task and continually prioritize tasks throughout the day.

Requirements

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and interpersonal communication skills.
• Knowledge of shipping and receiving processes.
• Ability to effectively communicate information and present solutions to customers.
• Ability to operate computers and relevant software.
• Knowledge of products.
• Ability to prioritize needs in a fast-paced environment.

Benefits

• Competitive medical plans including medical, dental, and vision coverage.
• Flexible spending accounts.
• Long and short-term disability insurance.
• Life insurance.
• Employee assistance programs.
• Employee discounts.
• Generous paid time off plan.
• Paid holidays.