Counter Sales/Warehouse Associate

Watsco - Mesa, AZ

Full-time - Entry Level

Mesa, AZ

Specialty Trade Contractors

About the position

The Counter Sales/Warehouse Associate position at Watsco involves a dynamic blend of sales and warehouse responsibilities, primarily focused on the HVAC industry. The role requires a proactive individual who can engage with customers effectively while managing inventory and warehouse operations. The ideal candidate will have a minimum of one year of experience in a counter sales role, preferably within the HVAC sector, demonstrating a proven track record in sales and exceptional customer service. This position is crucial for maintaining customer satisfaction and ensuring that sales targets are met in a timely manner. In this role, you will be responsible for assisting customers at the counter, providing them with product information, and processing sales transactions. You will also be expected to manage inventory levels, assist in warehouse operations, and operate equipment such as forklifts. Strong interpersonal skills are essential, as you will be interacting with customers and colleagues regularly. The ability to multitask in a fast-paced environment while maintaining a commitment to safety and customer service is vital. Additionally, the position requires a willingness to learn and grow within the company, as well as the ability to work independently while meeting assigned goals. Knowledge of HVAC equipment at a wholesale distribution level is preferred, along with experience in a wholesale HVAC supply house. The role may also involve occasional Saturday work and extra hours as needed, reflecting the demands of the business and customer needs.

Responsibilities

• Assist customers at the sales counter and provide product information.
• Process sales transactions efficiently and accurately.
• Manage inventory levels and assist in warehouse operations.
• Operate warehouse equipment, including forklifts and other machinery.
• Maintain a commitment to customer service and a safe work environment.
• Meet assigned sales goals and objectives within designated time frames.
• Multitask effectively in a fast-paced environment.

Requirements

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving, and customer service.
• Ability to work independently and meet assigned goals.
• Ability to multitask and work in a fast-paced environment.
• 6 months Warehouse experience including forklift operation.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
• Knowledge of air conditioning, heating, and ventilation equipment at a wholesale distribution level preferred.
• Experience in a wholesale HVAC equipment supply house preferred.
• Bachelor's or Associate's Degree preferred.

Nice-to-haves

• Bilingual (Spanish) preferred.