Counter Sales

$41,600 - $58,240/Yr

Plimpton & Hills Corp - Manchester, CT

Full-time - Entry Level

Manchester, CT

Specialty Trade Contractors

About the position

The Counter Sales position at Plimpton & Hills in Manchester, CT, is a full-time role focused on providing exceptional customer service while fulfilling customer orders. The position requires maintaining safety standards and ensuring accurate order processing, product handling, and customer interaction.

Responsibilities

• Actively seek opportunities to help customers.
• Locate and obtain ordered products for customers.
• Assist in the handling of defective parts and warranty information.
• Process approved credits for customers when products are returned.
• Keep pricing lists and structures confidential.
• Address questions about product, pricing, and availability.
• Ensure all product catalogs are up-to-date and discard expired ones.
• Accurately and safely move products of varying weights according to customer needs.
• Provide exceptional customer service at all times.
• Answer telephone calls professionally and pleasantly.
• Accurately input and fill customer orders.
• Accurately read and identify numbers for accurate order filling and receiving of material.
• Assist warehouse personnel when necessary.
• Maintain a clean and professional work environment.
• Safely operate a forklift, pallet jack, etc.
• Remain up-to-date on all safety practices and standards.
• Perform other responsibilities as directed.

Requirements

• Counter sales experience preferred.
• Familiarity with industry rules and regulations.
• Result driven and customer focused.
• High school diploma or GED preferred.