Counter Staff

Swedish Hill - Westlake - West Lake Hills, TX

Part-time,Full-time - Entry Level

West Lake Hills, TX

About the position

As a Counter Server at Swedish Hill Westlake, you will play a vital role in providing excellent customer service in a new restaurant environment. Your primary responsibilities will include welcoming guests, serving food and beverages, and ensuring a clean and safe work environment. This position requires strong communication skills and a commitment to maintaining high standards of service and food quality.

Responsibilities

• Welcome guests in a friendly and polite manner.
• Maintain standards of food and beverage quality and service.
• Demonstrate menu knowledge and sales skills, answering questions and making suggestions.
• Relay orders to the kitchen and provide beverage services.
• Communicate with other staff and management regarding the needs of guests.
• Complete all side work as assigned.
• Maintain a clean and safe work environment.

Requirements

• Excellent customer service and people skills required.
• Strong verbal communication skills required.
• Active TABC and ServSafe certification required.
• Good working knowledge of beverages and willingness to learn.
• Minimum of 1-year serving experience preferred.
• Ability to prioritize job duties and manage time effectively.
• High School Diploma or equivalent preferred.
• Prior experience with POS systems.

Nice-to-haves

• Minimum of 1-year serving experience preferred.

Benefits

• Health Benefits
• Paid Time Off
• Paid Holidays for Full Time Employees
• Gym, Restaurant, and Retail Discounts
• Wine Education Reimbursement
• Referral Incentives
• Volunteer Opportunities
• Career Advancement Opportunities