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Troy University - Troy, AL
posted 2 months ago
Full-time
Troy, AL
Educational Services
About the position
The Course Scheduling Specialist II position at Troy University is responsible for supporting the Course Scheduling department by assisting in the creation of course sections in Datatel for both campuses and online courses. The role involves running reports, performing administrative office duties, and executing other tasks as assigned by the Registrar's office.
Responsibilities
- Assist in creating course sections in Datatel for campuses and online courses.
- Run reports as needed for the Course Scheduling department.
- Perform administrative office duties as assigned by the Registrar's office.
- Provide technical assistance and communicate complex information effectively.
Requirements
- Bachelor's degree or a minimum of three years of work experience at an institute of Higher Education.
- Experience in providing technical assistance to others and communicating technical information both verbally and in writing.
- Ability to learn necessary software for the Course Scheduling Department and troubleshoot issues.
- Proficient skill in Excel and database management.
Nice-to-haves
- Experience with Microsoft software, including ACCESS.
- Knowledge of TROY's Online Intent to Graduate Form/Process.
- General knowledge of TROY Catalogs.
- Knowledge of TROY policies and procedures related to student academic records and FERPA laws.
- Experience using Datatel for maintaining academic student records.
