Court Operations Associate (Civil/Family Clerk)

$49,872 - $77,376/Yr

Oregon.gov - Medford, OR

Part-time - Entry Level

Medford, OR

About the position

The Court Operations Associate (Civil/Family Clerk) at the Jackson County Circuit Court in Medford, Oregon, plays a crucial role in managing civil and family cases. This position involves filing and processing cases, entering documents into the case register, preparing court documents, and providing customer service to the public and court staff. The associate will ensure accurate documentation and assist in maintaining the court's operational efficiency while interacting with individuals facing challenging circumstances.

Responsibilities

• File and process civil and family cases from opening through post-judgment activities.
• Enter documents into the case register and update case information.
• Prepare and certify copies of documents and schedule cases in the court calendar.
• Review documents for accuracy and completeness, routing them to judges for signature.
• Monitor pending cases and prepare notices of dismissal and correspondence.
• Assist in preparing abuse prevention petitions and orders.
• Provide information to judges and process paperwork for the sheriff's office.
• Scan documents, verify the quality of scanned images, and upload documents into the case management system.
• Provide customer service to the public, litigants, attorneys, agencies, judges, and court staff.

Requirements

• High school diploma or equivalent.
• At least three years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• Any combination of education and experience equivalent to three years of experience that supports the knowledge, skills, and abilities for the position.

Nice-to-haves

• Experience performing clerical or administrative support with strict deadlines in a business or professional setting.
• Experience using computers and software programs to access and input information and to complete a variety of work, including coordinating schedules and maintaining calendars.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience explaining policies, procedures, or processes.
• Skill in writing and reviewing documents for accuracy and completeness.
• Experience identifying and safeguarding confidential information and materials.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves.
• Optional insurances and flexible spending plans.
• 5% allowance for bilingual skills if applicable.