Courtesy Clerk/Grocery Bagger

Kroger - Jonesboro, GA

Part-time - Entry Level

Jonesboro, GA

1,001-5,000 employees

Food and Beverage Retailers

About the position

As a Courtesy Clerk/Grocery Bagger at Kroger, you will play a vital role in creating an outstanding customer experience through exceptional service. Your primary responsibility will be to bag groceries at checkout for customers, ensuring that items are handled with care and that bags are packed efficiently, aiming for at least five items per bag while preventing damage to contents. You will also assist customers by removing their merchandise from the bottom of the bascart for checkout and offering help with loading bags into their cars. In addition to bagging groceries, you will be responsible for performing basic shelf conditioning, informing customers of grocery specials, and returning merchandise to store shelves. You will gather bascarts and return them to designated areas, clean spills, and collect trash both inside the store and in the parking lot. Maintaining a clean and safe environment is crucial, and you will be expected to clean all areas inside and outside the store, handle and assemble seasonal merchandise, and understand the store's layout to assist customers effectively. You will also reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management of any issues. Adhering to all food safety regulations and guidelines is essential, as is practicing preventive maintenance by inspecting equipment and reporting any items in need of repair. Your role will be pivotal in creating an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store. You will be expected to report all safety risks or issues, including illegal activities such as robbery, theft, or fraud, and adhere to all local, state, and federal laws, as well as company guidelines. This position requires you to perform essential functions with or without reasonable accommodation, and it offers a unique opportunity to be part of a company that values respect, honesty, integrity, diversity, inclusion, and the safety of others. Join us in our mission to feed the human spirit and create amazing experiences for our customers, communities, and each other.

Responsibilities

• Bag groceries at checkout for customers, ensuring items are not damaged.
• Assist customers by removing merchandise from the bottom of the bascart for checkout.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning and inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts to return them to designated areas.
• Clean spills and collect trash inside the store and in the parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store's layout and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures and notifying management of unsafe conditions.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and reporting items in need of repair.
• Create a welcoming environment for customers by answering questions about products.
• Report safety risks, illegal activities, and adhere to all laws and company guidelines.

Requirements

• Customer service skills
• Effective communication skills
• Ability to handle stressful situations

Nice-to-haves

• Retail experience is preferred but not necessary

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts on groceries
• Health and wellness programs