Kroger - Bloomingdale, IL
posted 3 days ago
About the position
As a Courtesy Clerk/Grocery Bagger at Mariano's, you will play a vital role in creating an outstanding customer experience through exceptional service. Your responsibilities will include establishing and maintaining a safe and clean environment that encourages our customers to return. You will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Mariano's, part of The Kroger Company, is dedicated to serving our customers in over 40 stores throughout the Chicago Metro area, and we pride ourselves on bringing diverse teams together with a common purpose: To Feed the Human Spirit. We are looking for individuals who are caring, purpose-driven, and eager to learn, as your potential for growth is unlimited.
Responsibilities
- Bag groceries at checkout for customers, ensuring at least five items per bag while preventing damage to contents.
- Assist in removing merchandise from the bottom of the bascart for checkout.
- Help customers load bags into their cars.
- Perform basic shelf conditioning and inform customers of grocery specials.
- Return merchandise to store shelves and gather bascarts to return them to designated areas.
- Clean spills and collect trash inside the store and parking lot.
- Clean all areas inside and outside of the store.
- Handle and assemble seasonal merchandise.
- Understand the store's layout, locate products, and conduct price checks for cashiers.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions or accidents to notify store management.
- Adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any repair needs.
- Create a welcoming environment for customers by answering questions regarding products sold within the department and throughout the store.
- Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
- Adhere to all local, state, and federal laws, and company guidelines.
Requirements
- Customer service skills
- Effective communication skills
- Ability to handle stressful situations
Nice-to-haves
- Retail experience is preferred but not necessary
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology, and more.
- Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
- Vast potential for growth through an abundance of industry-leading training programs and diverse career pathways.
