Courtesy Clerk/Grocery Bagger

Kroger-posted about 1 year ago

Part-time • Entry Level

Benton, AR

1,001-5,000 employees

Food and Beverage Retailers

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The Courtesy Clerk/Grocery Bagger at Kroger is responsible for creating an outstanding customer experience through exceptional service. This role involves bagging groceries, assisting customers, maintaining a clean environment, and adhering to safety and food regulations. The position emphasizes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety, while fostering a welcoming atmosphere for customers.

Bag groceries at checkout for customers.
Strive for at least five items in each bag while ensuring contents are not damaged.
Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
Assist in removing customer's merchandise from the bottom of the bascart for checkout.
Offer to help customers load bags into their car.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills and collect trash inside the store and parking lot.
Clean all areas inside and outside of the store.
Handle and assemble seasonal merchandise.
Understand the store's layout and locate products for customers.
Conduct price checks for cashiers.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
Adhere to all food safety regulations and guidelines.
Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
Create a welcoming environment for customers by answering questions about products.
Adhere to all local, state, and federal laws and company guidelines.
Work cooperatively in a high-paced and sometimes stressful environment.
Manage conflict in a reasonable and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve issues.
Provide support to minors, individuals with special needs, and older adults.

Customer service skills.
Effective communication skills.
Retail experience is preferred but not necessary.

Part-time position with flexible scheduling.
Opportunity for career growth within the company.

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