Courtesy Clerk

Brookshire Grocery Company - Mabank, TX

Full-time - Entry Level

Mabank, TX

101-250 employees

Food and Beverage Retailers

About the position

The Courtesy Clerk at Brookshire Grocery Company is responsible for maintaining store conditions according to company standards while providing excellent customer service. This role involves engaging with customers, bagging and transporting groceries, locating products, and ensuring a safe and sanitary shopping environment.

Responsibilities

• Ensures groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items.
• Collects shopping carts and stores them in the cart corral.
• Keeps parking lot free of trash and debris; communicates with management any incidents, actions, or concerns occurring on store premises.
• Ensures front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable.
• Promotes product sales through active customer engagement.
• Takes precaution when handling objects to avoid damage to products, property, etc.
• Follows Company guidelines by cleaning breakroom/restroom and facing product to ensure proper store conditions.
• Maintains friendly and customer-service-oriented attitude by greeting customers, answering questions, and bagging and transporting groceries into customers' vehicles.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.

Requirements

• Ability to remain courteous with customers at all times.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Benefits

• Medical insurance
• Prescription drug coverage
• Vision insurance
• Dental insurance
• Paid time off
• Stock ownership
• 401k retirement plan
• Incentive plans
• Employee discounts
• Educational scholarships
• Access to outdoor recreation area