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Super King Market - Northridge, CA
posted 3 days ago
About the position
Courtesy Clerk offers prompt customer service, assists throughout the entire store, answers customer questions, whether face-to-face or by phone. He or she helps customers locate products in the store. Maintains a positive company image by providing courteous and efficient customer service experience. Supports the management team in maintaining exceptional standards. Responsibilities include, but are not limited to, floor and parking lot maintenance, bagging, price checks, and go-backs.
Responsibilities
- Acknowledge, greet, and engage customers upon entry.
- Assist customers with product location, bagging orders, and providing carry-out service as needed.
- Mop floors, dust, and clean product shelves, ensuring they are neatly and attractively arranged.
- Ensure adequate supply of bags at the check stands.
- Verify prices and return merchandise from check stand area to the appropriate area.
- Retrieve shopping carts from parking lot and stack in an orderly fashion in front of the store.
- Follow daily work schedule as assigned by management.
- Follow dress code in accordance with Company's guidelines.
- Follow attendance and tardiness guidelines in accordance with employee's handbook.
- Assist all cashiers by moving from check stand to check stand as customer flow dictates.
- Work in a fast-paced, efficient, and safe manner.
- Perform cleanup duties in the aisles, bathrooms, and assist in the cleanup of other departments.
- Accept supervisory coaching related to performance, work habits, and attitude.
- Function as a team player and get along with others.
- Follow all safety rules in accordance with Company policies, OSHA, and Health department.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent of 6 months of work experience.
- Excellent customer service skills.
- Strong interpersonal and intrapersonal abilities.
- Good verbal and written communication skills.
- Stamina and multitasking ability.
Nice-to-haves
- Bilingual: Spanish, Armenian, Tagalog, Russian, Arabic, or Farsi.
- Some college credits in Business Administration, Marketing, or related field.
Benefits
- Equal opportunity employer.
- Reasonable accommodation for qualified individuals with a disability.
