Covention Services Manager/Event Planner

Sheraton Hotels & Resorts - Greensboro, NC

Full-time - Mid Level

Greensboro, NC

Accommodation

About the position

The Convention Services Manager at Sheraton Greensboro/Joseph S. Koury Convention Center is responsible for coordinating and servicing various events, including conferences, conventions, and corporate gatherings. This role involves working closely with clients and meeting planners to ensure guest satisfaction and hotel profitability while adhering to hotel policies and procedures. The position requires excellent communication skills, a professional demeanor, and a proactive approach to meet the needs of assigned groups.

Responsibilities

• Coordinate and service conference, convention, corporate, and social groups with guest rooms and catered functions.
• Guide and assist clients with menu selection, beverage selection, room configuration, and AV needs.
• Upsell contracted food/beverage minimums and associated activities and events.
• Effectively communicate client/group needs to all hotel departments.
• Ensure guest satisfaction and hotel profitability at all times.

Requirements

• Minimum of 2-5 years experience in meeting/event planning.
• Excellent food and beverage knowledge.
• Highly organized and detail-oriented individual.
• Ability to communicate effectively with a wide variety of people.
• Proactive attitude to ensure client needs are satisfied.

Nice-to-haves

• Good computer skills.

Benefits

• Paid time off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Pet Insurance
• Life Insurance
• 401k with employer match
• Flexible Spending Account (FSA)
• Hotel Discount Program
• Weekly Pay
• Hotel Cafeteria
• Holiday Pay
• Employee Assistance Program