Intuit - Albuquerque, NM
posted 3 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for assisting clients in navigating the complexities of taxation, providing them with the necessary support to prepare their taxes accurately and efficiently. You will utilize Intuit TurboTax products to help customers complete their tax returns, offering tax advice, full-service return preparation, and tax calculations. Your role will also involve managing product and software inquiries, ensuring that customers receive the best possible service and support. To be successful in this role, you should have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should also hold an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws. An active Preparer Tax Identification Number (PTIN) is required. You will be expected to interact with customers through video and audio tools in a professional, friendly, and confident manner, demonstrating excellent customer service skills. Your commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes is crucial. In this virtual, customer-facing role, you will document interactions to maintain accurate records and utilize government websites, professional resources, and team expertise to deliver the right answers to customers using everyday language. If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!