Intuit - Wilmington, DE
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for assisting clients in navigating the complexities of taxation, providing them with the necessary support to prepare their taxes accurately and efficiently. You will utilize your expertise in tax preparation to help customers complete their taxes using Intuit TurboTax products. This role requires a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an EA, CPA, or be a Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws, along with an active Preparer Tax Identification Number (PTIN). In this customer-facing role, you will interact with clients through video and audio tools, providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your excellent customer service skills will be essential as you engage with customers in a professional, friendly, and confident manner. You will be expected to document interactions to maintain accurate records and utilize government websites, professional resources, and team expertise to deliver the right answers to customers in everyday language. This position is not only about preparing taxes but also about enhancing Intuit's brand by delighting customers and empowering them to take control of their tax preparation. If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!