CPS Program Manager

$75,680 - $132,440/Yr

Loudoun County Government - Leesburg, VA

Full-time - Mid Level

Remote - Leesburg, VA

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About the position

The Child Protective Services (CPS) Program Manager at Loudoun County Department of Family Services is responsible for overseeing the CPS unit, ensuring the safety and well-being of children and families at risk of abuse or neglect. This role involves managing staff, implementing program strategies, and ensuring compliance with relevant regulations while providing leadership in a 24/7 response environment. The Program Manager will utilize evidence-based practices and collaborate with various stakeholders to enhance service delivery and community support.

Responsibilities

• Direct and support the work of staff receiving and validating reports of child abuse or neglect.
• Provide clinical and administrative supervision, mentoring, and coaching to supervisors and staff.
• Formulate and implement administrative and operational strategies for program development and quality assurance.
• Manage and monitor program budget and expenditures.
• Evaluate program outcomes to ensure compliance with policies and procedures.
• Oversee recruitment, hiring, development, training, and retention of talent.
• Provide performance feedback and conduct annual evaluations.
• Implement best and evidence-based practices in service delivery.
• Collaborate with other programs and community organizations to address unmet needs.
• Respond to inquiries from senior managers, clients, and community members.
• Serve as the agency representative on local, regional, and state committees.
• Manage grants and oversee contract invoicing and service outcomes.

Requirements

• Bachelor's degree in a related field; Master's degree may be required depending on the program.
• Five years of related work experience, including one year of supervisory or team lead experience.
• General knowledge of the human services system, particularly in CPS.
• Leadership experience in a team environment.
• Knowledge of family services system of care philosophy and values.
• Ability to think critically and creatively to resolve problems.
• Experience in establishing effective working relationships with diverse stakeholders.
• Excellent organizational and time management skills.
• Strong oral and written communication skills.

Nice-to-haves

• Currently licensed or license-eligible in Virginia as a LCSW or LPC.
• Experience interpreting and monitoring adherence to complex policies and regulations.

Benefits

• $3,000 hiring bonus in accordance with the County's Hiring and Retention Bonus Program.