CRA Loan Specialist

Fifth Third Bank - Westerville, OH

Full-time - Entry Level

Westerville, OH

Credit Intermediation and Related Activities

About the position

The CRA Loan Specialist at Fifth Third Bank is responsible for originating residential mortgage loans, particularly focusing on Community Reinvestment Act (CRA) products aimed at low to moderate-income individuals and non-profit organizations. This role involves managing the loan process from application to closing while ensuring compliance with bank policies and federal regulations. The specialist will also engage in community outreach to develop prospects and maintain high levels of customer service throughout the loan process.

Responsibilities

• Develop CRA prospects and referral contacts including realtors, builders, and personal contacts.
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.
• Conduct and coordinate homebuyer-training seminars for CRA potential applicants.
• Handle employee loans and participate in Fifth Third-coordinated functions to promote employee loans.
• Follow defined protocol for escalation of exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, and transmitting the loan to LOMAS.
• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with applicants and/or referral sources by providing timely updates and progress reports.
• Attend and participate in all Consumer Lending meetings as required by management.

Requirements

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.