Crate and Barrel Brand Chief of Staff

Crate & Barrel - Northbrook, IL

Full-time - Senior

Northbrook, IL

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Crate and Barrel Brand Chief of Staff is a pivotal role responsible for executing strategic business initiatives and projects under the guidance of the Brand President. This position involves assisting executives in decision-making, program management, and initiative implementation, while also reviewing and optimizing organizational structures and processes for enhanced efficiency and productivity. The role is based in the Corporate Office in Northbrook, IL, and requires a driven professional with an inclusive mindset to foster collaboration and innovation within the team.

Responsibilities

• Work with Brand President and other company executives to define, oversee, lead and successfully execute large, cross-functional projects and initiatives.
• Advise Brand President on strategic direction and initiatives, providing analysis and recommendations.
• Provide ongoing updates to a range of stakeholders on strategy work, projects, proposals, and planning.
• Develop and build relationships with all employees, creating an open door for feedback and improvement for increased efficiency and responsiveness of existing operations.
• Lead structure and execution of routine meetings, brand internal and external correspondence, and corporate and board meetings.
• Create and maintain systems and processes to streamline operations and ultimately make time, information, and decision-making more effective.
• Serve as a subject-matter expert, handling inquiries, developing action plans, and assisting with preparation and dissemination of communications.

Requirements

• Strong data analysis skills and budget management experience.
• Seasoned ability to be courageous and push back appropriately, when needed.
• Consulting experience, with a focus on operations management.
• Proven success in project and process management.
• Nimble business mind, focused on developing creative solutions.
• Strong project-reporting skills, with focus on interdepartmental communications.
• Excellent written and verbal communication skills.
• Versatile abilities and extreme dedication to efficient productivity.

Nice-to-haves

• Master's degree (or equivalent experience) in business administration or similar field.
• 10+ years of experience in a business management or executive role.
• 5+ years of experience in retail, specifically merchandising and/or finance.
• Experience in influencing, organizing and directing multiple teams and departments.
• Experience in planning and leading strategic initiatives.