Unclassified - Brooklyn, OH
posted about 2 months ago
The Creative Director - UX/UI Design position at our Brooklyn, OH location is a pivotal role that sets the direction and vision for Digital Experience and Design. The successful candidate will bring energy, passion, and storytelling to the forefront of our digital initiatives. This role requires collaboration with various stakeholders across digital, product, engineering, marketing, and channels to drive product strategy, develop product roadmaps, and create remarkable digital experiences that resonate with our users. In this role, you will build and lead a multi-disciplinary in-house studio comprising designers, experience strategists, interface designers, and researchers. This team will be dedicated to transforming financial services through creativity, rigor, and data-driven insights. You will spearhead a research and discovery program that identifies unmet user needs, providing the necessary insights, analytics, and user testing to validate our vision and turn strategy into actionable results. As a Creative Director, you will mentor a talented design community, ensuring a world-class and consistent digital user experience across multiple platforms and devices. You will own the end-to-end UX design process, from vision and strategy to delivery, including the creation of journey maps, user flows, wireframes, prototypes, and development-ready assets. Your advocacy for design thinking will be crucial in developing tools and frameworks that elevate UX/UI design knowledge and application within the organization. You will also be responsible for establishing and promoting design guidelines and interaction standards through a Digital Design System, which includes digital standards, pattern libraries, style guides, and accessibility guidelines. Operationalizing methodologies and frameworks will enable the UX and Design community to conduct the right activities at the right time, supported by tools, processes, best practices, and training.