Cedent - Brooklyn, OH
posted about 2 months ago
As the Creative Director for UX/UI Design, you will set the direction and vision for Digital Experience and Design at our company, bringing energy, passion, and storytelling to the forefront of our digital initiatives. This role requires collaboration with various stakeholders across digital, product, engineering, marketing, and channels to drive product strategy, develop product roadmaps, and create remarkable digital experiences that resonate with our users. You will be responsible for building and leading a multi-disciplinary in-house studio composed of designers, experience strategists, interface designers, and researchers, all dedicated to transforming financial services through creativity, rigor, and data-driven insights. In this position, you will lead a comprehensive research and discovery program aimed at identifying unmet user needs. You will leverage insights from this research to inform design decisions and create tangible solutions that enhance user experience. Your leadership will extend to budget management and planning for digital research, discovery, UX, and design initiatives. As a mentor, you will cultivate a talented and inspiring design community, ensuring a world-class and consistent digital user experience across multiple platforms and devices. You will own the end-to-end UX design process, from vision and strategy to delivery, which includes creating journey maps, user flows, wireframes, prototypes, and development-ready assets. As a champion for design thinking, you will develop and implement tools and frameworks that facilitate organizational transformation and elevate the standards of UX/UI design knowledge and application. Your advocacy for the user will drive the integration of behavioral analytics, customer feedback, and usability testing into all product and engineering decisions. Additionally, you will establish and promote design guidelines and interaction standards through a Digital Design System that encompasses digital standards, pattern libraries, style guides, and accessibility guidelines. Your operational expertise will enable the UX and Design community to conduct the right activities at the right time, supported by best practices, interaction models, and training.