Willis Towers Watson - Fort Lee, NJ
posted about 2 months ago
The Creative Operations Director is a pivotal role within the organization, responsible for overseeing the development and management of all creative assets. This position plays a crucial role in facilitating the flow of information and assets between the creative team and various stakeholders, ensuring that all creative projects are prioritized effectively and adhere to established deadlines. The Creative Operations Director will work closely with Design and Content Directors to assess team bandwidth and allocate resources as necessary, thereby enhancing the overall efficiency of the creative process. In this role, the Creative Operations Director will be tasked with ensuring that effective processes are in place to deliver consistent experiences across all teams. Collaboration is key, as this position will involve working with various partners, including Paid Search, Paid Social, SEO, PR, Direct Mail, Member Experience, Product Owners, and Development, to develop and execute cross-functional initiatives. The ideal candidate will possess extensive project management expertise, a solid understanding of creative processes and production, and the ability to communicate effectively and efficiently with all stakeholders involved. The Creative Operations Director will also be responsible for managing the entire creative process and workflow, from the initial creative request to the final release of assets. This includes the intake, coordination, and project management of creative projects, ensuring that all work is on track and that materials are handed off to stakeholders in a timely manner. The role requires a proactive approach to identifying project requirements, facilitating collaboration among internal and external stakeholders, and maintaining clear communication regarding timelines, delivery, feedback, and improvement opportunities. Additionally, the Creative Operations Director will be expected to incorporate new processes and tools to enhance workflow efficiencies and monitor team bandwidth to balance workloads effectively.