Willis Towers Watson - Raleigh, NC
posted about 2 months ago
The Creative Operations Director is a pivotal role responsible for overseeing the development and management of all creative assets within the organization. This position entails managing the flow of information and assets to and from the creative team, ensuring that work is prioritized effectively, and monitoring adherence to project scopes and deadlines. The Creative Operations Director will work closely with Design and Content Directors to assess team bandwidth and allocate resources as necessary, ensuring that all creative initiatives are executed efficiently and effectively. In this role, the Creative Operations Director will be tasked with establishing and maintaining effective processes that promote consistent experiences across all teams. Collaboration is key, as this position will involve working with various partners, including Paid Search, Paid Social, SEO, PR, Direct Mail, Member Experience, Product Owners, and Development, to develop and implement cross-functional initiatives. The ideal candidate will possess extensive project management expertise, a solid understanding of creative processes and production, and the ability to communicate effectively with all stakeholders involved. The Creative Operations Director will also be responsible for managing the entire creative process and workflow, from the initial creative request to the final release of assets. This includes coordinating and managing creative projects across design, production, copywriting, and development, ensuring that all projects remain on track and that materials are handed off to stakeholders in a timely manner. The role requires the ability to identify project requirements, facilitate collaboration among internal and external stakeholders, and create and manage timelines and deadlines for all creative assets. Additionally, the Director will be responsible for maintaining project documentation and refining workflow processes to enhance efficiency.