Creative Operations Specialist

Bic Corporation Limited - Shelton, CT

Full-time - Mid Level

Hybrid - Shelton, CT

Repair and Maintenance

About the position

The Creative Operations Specialist at BIC plays a vital role in supporting the marketing team by ensuring smooth coordination between internal creative teams, cross-functional teams, and external resources. This position focuses on maintaining creative workflows, implementing production efficiencies, and managing project timelines to deliver high-quality, on-brand assets. The role requires strong organizational skills and effective collaboration across departments to drive accountability and oversee key projects from inception to completion.

Responsibilities

• Co-own and maintain the Marketing Calendar, ensuring it is up-to-date and accurate.
• Manage the creative briefing process by partnering with cross-functional teams to clarify asset direction and drive timely, accurate delivery of requirements, specifications, and formats across channels.
• Support the sales team by capturing collateral and asset needs within the calendar and during creative production activities, including photoshoots.
• Coordinate communications and requests with outside agencies and freelancers.
• Assist with production on photoshoots.
• Identify and implement solutions to automate, standardize, and drive efficiencies across Marketing Operations.
• Manage the creative team's project management tool (ClickUp) to seamlessly track creative workflows and project progress.
• Oversee the BIC digital asset library (DAL) to ensure team members have easy access to compliant, on-brand, and up-to-date brand assets.
• Foster collaboration and communication between departments by participating in content strategy discussions to align creative outputs with overall marketing goals.
• Conduct quality assurance checks on creative assets before final delivery.
• Stay current with industry trends to ensure the team remains innovative and competitive.
• Conduct post-project evaluations to identify areas for improvement.

Requirements

• Bachelor's degree in Marketing, Communications, Graphic Design, or a related field.
• 2-4 years of experience in a creative role within an agency, or in the CPG, fashion, or beauty industry.
• Proven track record of managing complex creative projects with multiple stakeholders and output requirements.
• Exceptional project management skills with the ability to manage multiple projects and deadlines.
• Excellent communication and interpersonal skills.
• Understanding of how to translate brand strategy, consumer insights, and market trends into high-impact creative brand assets.
• Impeccable attention to detail and a commitment to delivering high-quality work.
• Familiarity with project management tools and software (e.g., Microsoft Office, ClickUp).
• Ability to creatively solve problems and adapt to changing priorities.

Nice-to-haves

• Experience or interest in working within a creative team or creative industries.
• Capable of operating within creative tools and software (e.g., Adobe Creative Suite) is a plus but not required.

Benefits

• Health insurance
• Parental leave
• Competitive compensation and recognition
• Hybrid work environment and flexible approach to work
• Retirement and financial savings options
• Well-being and mental health support
• Physical well-being initiatives
• Professional development opportunities
• Volunteer opportunities