Creative Program Manager, Design Ops, AWS Brand

$119,300 - $197,200/Yr

Amazon - Portland, OR

Full-time - Mid Level

Portland, OR

10,001+ employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Creative Program Manager for Design Ops at AWS Brand will be responsible for driving effective creative development at scale through AWS agencies. This role is crucial in implementing the updated brand system launched in July 2024, ensuring a unified experience for customers. The manager will oversee vendor relationships, collaborate with various teams, and establish training and auditing mechanisms to support the brand's creative initiatives.

Responsibilities

• Work collaboratively with Procurement and Finance to ensure effectiveness of the Creative Vendor program.
• Establish and implement processes that allow marketers to identify the right agency partner.
• Manage external agency relationships and implement programs for success.
• Establish training programs, quality control, and auditing mechanisms for agency understanding of brand guidance.
• Lead internal communications about the Creative Vendor program and best practices.
• Work closely with the Design Operations Lead to provide agencies with necessary tools and templates.
• Manage updates to the Design Portal and other training platforms.
• Support Brand-requested updates and manage stakeholder support mechanisms.
• Track opportunities for refinement of brand guidance and tools.
• Report on program goals and collaborate with peers.

Requirements

• 5+ years of experience managing creative vendor or agency programs within an in-house brand or marketing organization.
• 5+ years of working within an in-house brand or marketing organization.
• Bachelor's degree or 5+ years' relevant experience within an in-house or brand and creative team.

Nice-to-haves

• 10+ years of experience managing creative vendor or agency programs within an in-house brand or marketing organization.
• Previous experience in technology or sales-led B2B organizations.
• Ability to build meaningful relationships with agency partners and internal stakeholders.
• Global or multi-country localization and/or transcreation experience.
• Ability to interpret and communicate brand strategy to stakeholders.
• Familiarity with design processes, tools, and systems.
• Familiarity with Digital Asset Management (DAM) systems.

Benefits

• Comprehensive medical coverage
• 401(k) retirement plan
• Flexible work hours
• Employee discounts
• Career development opportunities
• Work-life balance initiatives