Creative Project Coordinator (Temporary, Full-Time)

$87,360 - $108,160/Yr

Balsam Brands - Boise, ID

Full-time - Entry Level

Boise, ID

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Balsam Brands is seeking a proactive, resourceful, and innovative Creative Project Coordinator to join our Creative Operations Team. This full-time temporary position is designed for individuals who thrive in a fast-paced environment and are adept at managing multiple creative requests. The role involves working on integrated campaigns and various digital projects, as well as print and growth team initiatives such as catalogs, postcards, and packaging. The Creative Project Coordinator will collaborate with cross-functional teams and external partners to establish expectations, milestones, dependencies, timelines, project scope, and objectives, ensuring that the team has the necessary resources to produce exceptional creative work in a timely manner. In this role, you will be responsible for managing the intake of creative requests, assigning teams, and providing brief reviews and project kick-offs. You will create and manage Jira tickets or comparable project management tools, oversee the day-to-day execution of creative tasks, product launches, campaigns, and initiatives from kickoff to completion. Additionally, you will create and manage work-back schedules and timelines, streamline workflows, and continuously evaluate and improve processes to enhance efficiency and effectiveness. The Creative Project Coordinator will also lead and attend weekly project meetings, communicate agendas, take detailed notes, and provide weekly reports on project statuses. You will create accountability among team members and stakeholders, ensuring that all necessary assets are reviewed, approved, and delivered on time. This position requires a strong understanding of creative production workflows and the ability to juggle several projects simultaneously while maintaining a high level of organization and attention to detail. The role reports to the Senior Manager of Creative Operations and is expected to work in a hybrid model, with in-office attendance required on Tuesdays and Wednesdays.

Responsibilities

• Manage intakes, assign teams, provide brief reviews & project kick offs, including creating and managing Jira tickets (or comparable project management tool)
• Manage day-to-day execution of creative tasks, product launches, campaigns, and initiatives from kickoff to completion
• Create and manage work-back schedules, timelines and streamline workflows for projects and continuously evaluate and improve processes and procedures to increase efficiency and effectiveness
• Identify resources needed for projects and work with creative team leads on task assignment and milestones for projects, proactively spotting obstacles and unblocking people where needed, and communicate them to team members and cross-functional partners
• Lead and/or attend weekly project meeting/check ins with the creative and/or marketing directors, communicating agendas beforehand, taking detailed notes, disseminating as appropriate, and provide weekly reports on status of projects
• Create accountability among creative team members and stakeholders for completing projects
• Partner with fellow Creative Ops team members to optimize workload and assignments across the Creative team, coordinating closely with designers and copywriters, ensuring proper hand off of internal and external deliverables, scheduling reviews and kick offs
• Ensure all necessary assets are reviewed, approved, and delivered on-time to all necessary cross-functional partners, both internal and external
• Create and maintain highly organized internal project trackers, notes, documents, status and planning documents, budgets, etc
• Plan and conduct end of year retrospectives with creative and cross functional team members to review past processes and executions, recommend processes and efficiencies
• Collaborate closely with production team as well as vendors and freelancers, as needed
• Track and report out on costs associated with projects

Requirements

• 3+ years of Creative Project Management or coordination experience and eCommerce experience
• A strong understanding of creative production workflows and timelines
• Proficiency in Microsoft Office applications, Jira, Confluence and other project management software
• Click Up experience a plus
• Ability to juggle several projects with varying degrees of complexity at any given time
• Proficiency in prioritizing tasks and managing project timelines to ensure on time delivery
• Experience working with in-house creative teams
• Excellent time management and written and verbal communication skills
• Attention to detail and organization
• Capable of motivating a creative team, fostering a collaborative and positive working environment
• Experience in managing project budgets and tracking expenses
• Ability to build and maintain positive relationships with internal clients, understanding their needs and expectations
• Strong teamwork and collaboration skills
• Willingness to embrace new ideas, techniques, and technologies to drive creativity and innovation within a scaling team
• Bachelor's degree preferred

Benefits

• Competitive hourly pay ranging from $42 to $52
• Hybrid work model with in-office requirements
• Opportunity to work in a people-first company that values relationship building and authenticity
• Potential for meaningful impact within a growing team
• Access to a culture of caring and challenging work environment