Intuit - Wichita, KS
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This role is customer-facing, requiring you to interact with clients through state-of-the-art video communication software, and you will be responsible for documenting interactions to maintain accurate records. You will be expected to work a minimum of 20 hours per week, and you must have a dedicated hardwired internet connection that meets Intuit's security criteria. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. Passion for helping clients navigate the complexities of taxation is essential, as is a commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes.