Intuit - Virginia Beach, VA
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is crucial in helping clients navigate the complexities of taxation, ensuring they receive the best possible service during the tax preparation process. In this role, you will assist customers in completing their taxes using Intuit TurboTax products. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in a clear and understandable manner. This is a virtual, customer-facing role, where you will interact with clients through state-of-the-art video communication software, ensuring a professional and friendly experience. The ideal candidate will possess a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should have strong tax preparation experience and extensive knowledge of tax laws. Excellent customer service skills are essential, as you will be engaging with customers through video and audio tools. Your commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes is paramount to this role.