Intuit - Yonkers, NY

posted 4 months ago

Part-time - Entry Level
Remote - Yonkers, NY
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation effectively. You will be working remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. This role requires a minimum of 2 years of paid experience in filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Your expertise in tax laws and your commitment to customer service will be essential in enhancing the Intuit brand and empowering clients to prepare their taxes confidently. In this role, you will help customers complete their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your ability to utilize government websites, professional resources, and team expertise will be vital in delivering accurate answers to customers in a clear and understandable manner. This is a virtual, customer-facing role, where you will interact with clients through state-of-the-art video communication software, documenting all interactions to maintain accurate records. If you are passionate about helping clients and are ready to earn supplemental income by assisting them with their taxes, we encourage you to apply now!

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Interact with customers through video communication software and document all interactions.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney) with strong tax preparation experience.
  • Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact with customers in a professional manner.
  • Willingness to obtain a dedicated hardwired Internet connection that meets Intuit Security criteria.
  • Availability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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