Intuit - Omaha, NE
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have a passion for helping clients navigate the complexities of taxation. As a Tax Expert, you will be responsible for assisting customers in completing their taxes using Intuit TurboTax products. This role allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. You will be expected to provide tax advice, full-service return preparation, tax calculations, and manage product/software inquiries. Your contributions will help advance Intuit's goal of 'Powering Prosperity Around the World.' To be successful in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. Additionally, you will be required to maintain accurate records of customer interactions and utilize government websites and professional resources to deliver the right answers to customers in everyday language. This role is part-time, requiring a minimum of 20 hours per week, and you must have a dedicated hardwired internet connection that meets Intuit's security criteria.