Intuit - Akron, OH
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role is crucial as you will assist clients in navigating the complexities of taxation, ensuring they receive the best possible service during the tax preparation process. In this role, you will help customers complete their taxes using Intuit TurboTax products. Your responsibilities will include providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers in everyday language. This is a virtual, customer-facing role, so you will use state-of-the-art video communication software to interact with customers and document interactions to maintain accurate records. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess strong tax preparation experience and extensive knowledge of tax laws. Excellent customer service skills are essential, as you will be interacting with customers through video and audio tools in a professional, friendly, and confident manner. If you are passionate about helping clients and committed to enhancing the Intuit brand, we encourage you to apply for this exciting opportunity.