Intuit - Ankeny, IA
posted 4 months ago
Intuit is seeking dedicated Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely while collaborating with a talented team. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation with ease and confidence. In this role, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing inquiries related to the product and software. You will leverage government websites, professional resources, and team expertise to deliver accurate answers to customer questions in a clear and understandable manner. Your interactions will primarily take place through state-of-the-art video communication software, allowing you to maintain a professional and friendly demeanor while documenting all interactions to ensure accurate record-keeping. The ideal candidate will have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. You should possess strong customer service skills and be passionate about helping clients enhance their understanding of tax laws and processes. This position requires a commitment to working a minimum of 20 hours per week, with the flexibility to manage your schedule from the comfort of your home or office.