Intuit - Des Moines, IA
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for assisting clients in completing their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will be expected to utilize government websites, professional resources, and team expertise to deliver accurate answers to customers in a clear and understandable manner. This role is customer-facing, requiring you to interact with clients through state-of-the-art video communication software, and you will need to document all interactions to maintain accurate records. To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. An active Preparer Tax Identification Number (PTIN) is also required. You will be expected to work a minimum of 20 hours per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. This position is ideal for individuals who are passionate about helping clients navigate the complexities of taxation and are committed to enhancing the Intuit brand by providing excellent customer service.