Intuit - Anchorage, AK

posted 4 months ago

Part-time - Entry Level
Remote - Anchorage, AK
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for helping customers complete their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, where you will interact with customers through state-of-the-art video communication software and document interactions to maintain accurate records. To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. An active Preparer Tax Identification Number (PTIN) is also required. You will be expected to work a minimum of 20 hours per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria. This role is ideal for individuals who are passionate about helping clients navigate the complexities of taxation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Interact with customers through video communication software in a professional manner.
  • Document interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Experience using commercial tax preparation software.
  • Possess an active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with video communication tools.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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