Intuit - Honolulu, HI

posted 4 months ago

Part-time - Entry Level
Remote - Honolulu, HI
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and an unrestricted credential such as a Certified Public Accountant (CPA), Enrolled Agent (EA), or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. This role requires a minimum of 2 years of paid experience in filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be responsible for helping clients navigate the complexities of taxation, providing tax advice, full-service return preparation, and managing product/software inquiries. Your commitment to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes is crucial. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney).
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills for video and audio interactions.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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