Intuit - Aurora, CO

posted 4 months ago

Part-time - Entry Level
Remote - Aurora, CO
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service and support during the tax preparation process. You will be responsible for assisting customers in completing their taxes using Intuit TurboTax products, providing tax advice, full-service return preparation, and managing product/software inquiries. Your expertise will be essential in delivering accurate tax calculations and ensuring compliance with tax laws. To succeed in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will also be required to maintain accurate records of customer interactions and utilize various resources to provide the right answers to customer inquiries.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate information to customers.
  • Document interactions to maintain accurate records of customer communications.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney).
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills for video and audio interactions.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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