Intuit - Phoenix, AZ
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will be responsible for assisting clients in navigating the complexities of taxation, providing tax advice, full service return preparation, and managing product/software inquiries. You will utilize Intuit TurboTax products to help customers complete their taxes, ensuring they receive the best possible service and support. To be successful in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. Additionally, you will be required to maintain accurate records of customer interactions and utilize government websites and professional resources to deliver the right answers to customer inquiries. This role is designed for individuals who are passionate about helping clients and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively.