Intuit - Merrimack, NH
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a Certified Public Accountant (CPA), Enrolled Agent (EA), or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation effectively. You will be working remotely, allowing you to collaborate with a talented team from the comfort of your home or office. This role requires a minimum of 2 years of paid experience in filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Your expertise in tax laws and regulations will be essential in providing accurate and reliable tax advice to clients. In this customer-facing role, you will engage with clients through video and audio tools, delivering exceptional customer service while helping them complete their taxes using Intuit TurboTax products. You will be responsible for providing full-service return preparation, tax calculations, and addressing product or software inquiries. Your ability to communicate complex tax information in everyday language will be vital in ensuring clients feel empowered and informed throughout the tax preparation process. Additionally, you will document all interactions to maintain accurate records and contribute to the overall goal of Powering Prosperity Around the World.