Intuit - Windham, NH

posted 4 months ago

Part-time - Entry Level
Remote - Windham, NH
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking dedicated Tax Experts for the upcoming tax season, offering a unique opportunity to work 100% remotely. This position is ideal for individuals with an active Preparer Tax Identification Number (PTIN) and an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation with ease and confidence. You will be part of a collaborative team that values customer service and aims to enhance the Intuit brand by providing exceptional support to clients during the tax filing process. In this role, you will be responsible for filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will leverage your strong tax preparation experience and extensive knowledge of tax laws to deliver accurate and timely tax advice. Your interactions with clients will primarily occur through state-of-the-art video communication tools, allowing you to provide personalized service while maintaining accurate records of all interactions. This position requires a commitment to working a minimum of 20 hours per week, making it a flexible opportunity for those looking to earn supplemental income during the tax season.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney) with strong tax preparation experience.
  • Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact with customers through video and audio tools.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills and a passion for helping clients.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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