Intuit - Juneau, AK
posted 4 months ago
Intuit is seeking credentialed Tax Experts for the upcoming tax season, specifically targeting individuals with a minimum of 2 years of paid tax experience. This role is designed for those who possess an active Preparer Tax Identification Number (PTIN) and an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will be responsible for assisting clients in navigating the complexities of tax preparation, ensuring they receive the best possible service while using Intuit's TurboTax products. You will work remotely, allowing you to collaborate with a dedicated team from the comfort of your home or office. This position requires a commitment to customer service excellence, as you will interact with clients through video and audio tools, providing them with tax advice, full-service return preparation, and managing inquiries related to the software and products offered by Intuit. In this role, you will utilize various resources, including government websites and professional tools, to deliver accurate and helpful information to clients. Your ability to communicate effectively and document interactions will be crucial in maintaining accurate records and ensuring a high level of customer satisfaction. The position requires a minimum availability of 20 hours per week, and candidates must have a reliable hardwired internet connection that meets Intuit's security criteria. This is an excellent opportunity for tax professionals looking to earn supplemental income while helping individuals with their tax needs during the busy tax season.