Intuit - Montgomery, AL

posted 4 months ago

Part-time - Mid Level
Remote - Montgomery, AL
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have a passion for helping clients navigate the complexities of taxation. As a Tax Expert, you will be responsible for assisting customers in completing their taxes using Intuit TurboTax products. This role requires a minimum of 2 years of paid experience in filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You will be expected to provide tax advice, full-service return preparation, tax calculations, and manage product/software inquiries. Your expertise will contribute to advancing Intuit's goal of 'Powering Prosperity Around the World.' This is a virtual, customer-facing role, allowing you to work 100% remotely while collaborating with an exceptional team from the comfort of your home or office. In this role, you will interact with customers through video and audio tools, providing them with professional, friendly, and confident service. You will document interactions to maintain accurate records and utilize government websites, professional resources, and team expertise to deliver the right answers to customers in everyday language. The position requires a dedicated hardwired internet connection that meets Intuit's security criteria, and you must be willing to work a minimum of 20 hours per week. If you are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional manner.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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