Intuit - Columbia, MO

posted 4 months ago

Part-time - Entry Level
Remote - Columbia, MO
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have an active Preparer Tax Identification Number (PTIN) and hold an unrestricted credential such as a CPA, EA, or Practicing Attorney. As a Tax Expert, you will play a crucial role in assisting clients with their tax preparation needs, ensuring they navigate the complexities of taxation effectively. You will be working remotely, allowing you to collaborate with a talented team from the comfort of your home or office. This role requires a minimum of 2 years of paid experience in filing federal and state individual 1040 tax returns, utilizing commercial tax preparation software. Your expertise in tax laws and your commitment to customer service will be essential in enhancing the Intuit brand and empowering clients to prepare their taxes confidently. In this role, you will help customers complete their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your ability to communicate effectively through video and audio tools will be vital as you interact with customers in a professional and friendly manner. You will also be responsible for documenting customer interactions to maintain accurate records, ensuring that you deliver the right answers using everyday language. This position offers the opportunity to earn supplemental income while making a positive impact on clients' financial well-being.

Responsibilities

  • Assist customers in completing their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional manner.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney) with strong tax preparation experience.
  • Extensive knowledge of tax laws and an active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills and ability to interact with customers confidently.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Strong communication skills for virtual interactions.

Benefits

  • 401(k) savings plan with Intuit matching.
  • Paid sick leave.
  • Intuit provided E&O insurance.
  • Employee stock purchase plan.
  • Employee assistance program.
  • Product discounts.
  • Free copy of TurboTax Live.
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