Intuit - Bridgeport, CT

posted 4 months ago

Part-time - Entry Level
Remote - Bridgeport, CT
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have a passion for helping clients navigate the complexities of taxation. As a Tax Expert, you will be responsible for assisting customers in completing their taxes using Intuit TurboTax products. This includes providing tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. You will be working towards advancing our goal of "Powering Prosperity Around the World." This role allows you to work 100% remotely, collaborating with an exceptional team from the comfort of your home or office. To be successful in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. An active Preparer Tax Identification Number (PTIN) is also required. You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answers to customers using everyday language. This is a virtual, customer-facing role, which means you will interact with customers through state-of-the-art video communication software. Excellent customer service skills are essential, as you will be expected to engage with customers in a professional, friendly, and confident manner. You will also be responsible for documenting interactions to maintain accurate records. If you reside in the United States and are ready to earn supplemental income by helping people with their taxes, we encourage you to apply now!

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential (EA, CPA, or Practicing Attorney).
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to work a minimum of 20 hours per week.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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