Intuit - Rochester, MN
posted 4 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service during the tax preparation process. You will be responsible for assisting customers in completing their taxes using Intuit TurboTax products, providing tax advice, full-service return preparation, and managing product/software inquiries. Your expertise will be essential in delivering accurate tax calculations and guiding clients through the filing process. To succeed in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should possess an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). Excellent customer service skills are a must, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will also be required to document interactions to maintain accurate records, ensuring that all customer inquiries are addressed effectively.