Intuit - Salt Lake City, UT

posted 2 months ago

Part-time - Entry Level
Remote - Salt Lake City, UT
1,001-5,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. You will be responsible for providing tax advice, full-service return preparation, and tax calculations, all while managing product and software inquiries. Your expertise will be vital in advancing Intuit's goal of 'Powering Prosperity Around the World.' To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. An active, unrestricted credential such as EA, CPA, or Practicing Attorney is required, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). You will be expected to interact with customers through video and audio tools in a professional, friendly, and confident manner, showcasing your excellent customer service skills. In addition to your technical skills, you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. The role requires a minimum commitment of 20 hours per week, making it an excellent opportunity for those looking to earn supplemental income while helping others with their taxes.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document interactions to maintain accurate records.

Requirements

  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Active, unrestricted credential: EA, CPA, or Practicing Attorney.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Active Preparer Tax Identification Number (PTIN).
  • Excellent customer service skills.

Nice-to-haves

  • Experience with commercial tax preparation software.
  • Ability to interact with customers through video and audio tools.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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