Intuit - Rochester, NY
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." In this virtual, customer-facing role, you will utilize state-of-the-art video communication software to interact with customers. You will document interactions to maintain accurate records and ensure that customers receive the best possible service. To be successful in this role, you must possess excellent customer service skills and be excited to engage with customers through video and audio tools in a professional, friendly, and confident manner. This position requires a minimum of 20 hours of work per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney), and you are passionate about helping clients with their tax needs, we would love to connect with you!