Intuit - Fort Wayne, IN

posted 2 months ago

Part-time - Mid Level
Remote - Fort Wayne, IN
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This position is designed for individuals with an active Preparer Tax Identification Number (PTIN) and unrestricted credentials such as CPA, Enrolled Agent (EA), or Practicing Attorney. As a Tax Expert, you will have the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. This role is ideal for those who are passionate about helping clients navigate the complexities of taxation and are committed to enhancing the Intuit brand by delighting customers and empowering them to prepare their taxes effectively. In this role, you will assist customers in completing their taxes using Intuit TurboTax products. You will provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your responsibilities will include utilizing government websites, professional resources, and team expertise to deliver accurate answers to customers in everyday language. This is a virtual, customer-facing role, where you will interact with customers through state-of-the-art video communication software and document interactions to maintain accurate records. You will be expected to work a minimum of 20 hours per week, making this a flexible opportunity for supplemental income during the tax season.

Responsibilities

  • Help customers complete their taxes using Intuit TurboTax products.
  • Provide tax advice and full-service return preparation.
  • Perform tax calculations and manage product/software inquiries.
  • Utilize government websites and professional resources to deliver accurate answers to customers.
  • Document customer interactions to maintain accurate records.
  • Interact with customers through video and audio tools in a professional manner.

Requirements

  • Active PTIN and unrestricted credential (CPA/EA/Practicing Attorney).
  • Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
  • Strong tax preparation experience and extensive knowledge of tax laws.
  • Excellent customer service skills.

Nice-to-haves

  • Experience using commercial tax preparation software.
  • Ability to work independently in a remote environment.

Benefits

  • 401(k) savings plan with Intuit matching
  • Paid sick leave
  • Intuit provided E&O insurance
  • Employee stock purchase plan
  • Employee assistance program
  • Product discounts
  • Free copy of TurboTax Live
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