Intuit - Colchester, CT
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." In this virtual, customer-facing role, you will utilize state-of-the-art video communication software to interact with customers, ensuring that you provide a professional, friendly, and confident service. You will document all interactions to maintain accurate records and ensure compliance with Intuit's standards. This position requires a minimum commitment of 20 hours per week, and you must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit's security criteria. As a Tax Expert, you will leverage your strong tax preparation experience and extensive knowledge of tax laws to assist clients effectively. You will be expected to possess excellent customer service skills and be passionate about helping clients with their tax-related queries. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney), we would love to connect with you!