Credentialed Tax Expert - CPA - 2+Yrs Paid Tax Experience Required

Intuit - San Antonio, TX

Part-time - Entry Level

Remote - San Antonio, TX

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

Intuit is seeking Tax Experts for the upcoming tax season. This position offers the opportunity to work 100% remotely, allowing you to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping customers navigate the complexities of taxation, providing them with the necessary support to complete their taxes using Intuit TurboTax products. You will be responsible for delivering tax advice, full-service return preparation, tax calculations, and managing product/software inquiries. Your work will contribute to advancing Intuit's goal of "Powering Prosperity Around the World." To succeed in this role, you must possess a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. You should have an active, unrestricted credential such as EA, CPA, or Practicing Attorney, along with strong tax preparation experience and extensive knowledge of tax laws. Excellent customer service skills are essential, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. You will also be required to document interactions to maintain accurate records and ensure compliance with Intuit's security criteria by having a dedicated hardwired internet connection.

Responsibilities

• Help customers complete their taxes using Intuit TurboTax products.
• Provide tax advice and full-service return preparation.
• Perform tax calculations and manage product/software inquiries.
• Utilize government websites and professional resources to deliver accurate answers to customers.
• Document interactions to maintain accurate records.
• Interact with customers through state-of-the-art video communication software.

Requirements

• Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns.
• Active, unrestricted credential (EA, CPA, or Practicing Attorney).
• Strong tax preparation experience and extensive knowledge of tax laws.
• Active Preparer Tax Identification Number (PTIN).
• Excellent customer service skills.

Nice-to-haves

• Experience with commercial tax preparation software.
• Ability to work a minimum of 20 hours per week.

Benefits

• 401(k) savings plan with Intuit matching.
• Paid sick leave.
• Intuit provided E&O insurance.
• Employee stock purchase plan.
• Employee assistance program.
• Product discounts.
• Free copy of TurboTax Live.