Intuit - Akron, OH
posted 2 months ago
Intuit is seeking Tax Experts for the upcoming tax season. This position is designed for individuals who have a passion for helping clients navigate the complexities of taxation. As a Tax Expert, you will be responsible for assisting customers in completing their taxes using Intuit TurboTax products. This role allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. You will be expected to provide tax advice, full-service return preparation, and tax calculations while managing product and software inquiries. Your interactions with customers will be conducted through state-of-the-art video communication software, ensuring a professional and friendly experience. You will also document all interactions to maintain accurate records, contributing to our goal of “Powering Prosperity Around the World.” To qualify for this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, utilizing commercial tax preparation software. An active, unrestricted credential such as EA, CPA, or Practicing Attorney is required, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). Excellent customer service skills are essential, as you will be interacting with clients through video and audio tools. This position requires a commitment to work a minimum of 20 hours per week, and you must have or be willing to obtain a dedicated hardwired internet connection that meets Intuit's security criteria.