Intuit - Knoxville, TN
posted 2 months ago
Intuit is seeking Credentialed Tax Experts for the upcoming tax season. This part-time position allows you to work 100% remotely, providing you with the flexibility to collaborate with an exceptional team from the comfort of your home or office. As a Tax Expert, you will play a crucial role in helping clients navigate the complexities of taxation, ensuring they receive the best possible service while preparing their taxes. You will be responsible for providing tax advice, full-service return preparation, and tax calculations, all while managing product and software inquiries. Your expertise will be essential in advancing Intuit's goal of 'Powering Prosperity Around the World.' To succeed in this role, you must have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation software. You will need to possess an active, unrestricted credential such as a CPA, EA, or Practicing Attorney, along with a strong understanding of tax laws and an active Preparer Tax Identification Number (PTIN). Excellent customer service skills are a must, as you will interact with customers through video and audio tools in a professional, friendly, and confident manner. In addition to your technical skills, you will be expected to maintain accurate records of customer interactions and utilize government websites and professional resources to deliver the right answers to clients in everyday language. This role is perfect for those looking to earn supplemental income while making a positive impact on clients' financial well-being.